VigorCare
Expired- Enhanced Warranty Service
- 3 or 5 year warranty upgrades available
- Advanced-Replacement of faulty unit
- Next working day* replacement
- Available for all DrayTek Vigor routers, switches and access points
- Warranty upgrades available to purchase for up to 6 months after product purchase
Overview
Advanced Replacement
If you suspect that your covered DrayTek product has developed a fault, our experienced support technicians will help you to diagnose the problem and determine whether the unit needs to be service or replaced. If it does, a replacement unit will be sent out the same day for delivery on the next working/business day (to most of the UK).
3 or 5 Year Warranty
With VigorCare, you also have the benefit of an extention to a full 3 or even 5 years of warranty so that if a fault does develop, you will have no bills for parts, labour or replacement in the event that a warranty fault develops. We're proud of the reliability that DrayTek products achieve but however unlikely a problem might be, if your business depends on your DrayTek product, VigorCare should give you the peace of mind and convenience that you need.
VigorCare subscription can be purchased through your DrayTek dealer. To select the appropriate subscription pack, look at the table below to find the right category for your product.
VigorCare membership is subject to the VigorCare Terms & Conditions (see terms tab, above) and should be taken out within 6 months of purchase of your new router.
VigorCare Service Packs
VigorCare subscription is available for several categories of product. Determine the correct pack for your product below. You can purchase your subscription from your dealer which must be activated via the link below within 6 months of your router and service pack being purchased.
Product Code | Description | Suggested Retail Price (SRP) | Applicable To These DrayTek Products | Duration |
---|---|---|---|---|
VCARE-A3 |
VigorCare A3 3 Year Subscription |
25.00 | Vigor 166, Vigor 167, Vigor 2135ax, 2763, 2766 Series VigorAP 903, 906, 912C, 962C, 1062C VigorSwitch G1080 |
3 Years |
VCARE-A5 |
VigorCare A5 5 Year Subscription |
39.00 | Vigor 166, Vigor 167, Vigor 2135ax, 2763, 2766 Series VigorAP 903, 906, 912C, 962C, 1062C VigorSwitch G1080 |
5 Years |
VCARE-B3 |
VigorCare B3 3 Year Subscription |
39.00 | Vigor 2620Ln Vigor 2832, 2865, 2866, 2927 Series VigorAP 918 Series VigorSwitch G2100, P2100 |
3 Years |
VCARE-B5 |
VigorCare B5 5 Year Subscription |
59.00 | Vigor 2620Ln Vigor 2832, 2865, 2866, 2927 Series VigorAP 918 Series VigorSwitch G2100, P2100 |
5 Years |
VCARE-C3 |
VigorCare C3 3 Year Subscription |
49.00 | Vigor 2962, VigorSwitch G1282, P1282 |
3 Years |
VCARE-C5 |
VigorCare C5 5 Year Subscription |
79.00 | Vigor 2962, VigorSwitch G1282, P1282 |
5 Years |
VCARE-D3 |
VigorCare D3 3 Year Subscription |
79.00 | Vigor 3912 Series VigorSwitch FX2120, G2282x, G2540xs, Q2200x VigorSwitch P2280x, P2282x, P2540xs, PQ2200xb |
3 Years |
VCARE-D5 |
VigorCare D5 5 Year Subscription |
119.00 | Vigor 3912 Series VigorSwitch FX2120, G2282x, G2540xs, Q2200x VigorSwitch P2280x, P2282x, P2540xs, PQ2200xb |
5 Years |
If you have purchased a VigorCare Service Pack, please register it within 6 months to activate it. Click here to activate/register.
*Next day delivery is available to most of the mainland UK, excluding the Scottish Highlands and some other more remote areas. VigorCare is also available toremote areas and users in the Channel Islands, Northern Ireland, Republic of Ireland (Eire) and the Isle of Man, however a delivery surcharge or longer transit time may apply for advanced replacements.